Portal configuration

The portal allows you to configure your items the way you need.

Camera settings

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Here you can change camera’s basic configuration, assigned license, streaming profiles, and set up alarm detection, recording rules and image settings. You can also install ACAP applications, check SD card or state of the camera.

Root password for the camera

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During registration and the first connection of the camera to the platform, the root password of the camera will be changed. The new password can be viewed at any time in the camera settings.

1. In the item tree, select the camera whose password you want to view.
2. Open the Camera settings > Basic configuration tab.
3. View hidden information, including the root password, by clicking Access data and IP Configuration.

Assigning an external audio device

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Any audio device from Axis Communications AB can also be registered in the portal.
For example:

• AXIS C1310-E Network Horn Speaker
• AXIS C8110 Network Audio Bridge

The audio device must be assigned to one of the cameras, which then starts to behave in the portal as if it had a built-in audio input/output.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Basic configuration tab.
3. In Audio device settings, select the audio device you want to assign to the camera from the list of audio devices.
4. Confirm with the Save button.

Rebooting a camera

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Basic configuration tab.
3. Press the Restart button.
4. Confirm the dialog box by pressing the Confirm button.
   • The camera will be restarted.
   • It may take up to three minutes to reconnect.

Changing type of counting camera

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Basic configuration tab.
3. In the Count Type setting, select the desired option.
4. Confirm with the Save button.

Types of counting cameras

The standard and default setting of the counting type is Visitor counting.

The camera can be set to a different counting type, which then gives the desired values in the resulting data view.

Other types of counting

• Counting passers-by
• Counting passers-by in a dead end
• Subtraction visitors
• Camera in one-way entrance

Adding another video channel

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The video channel represents either a physical sensor in the camera system or a cut out view area of the overall scene, the so-called virtual camera.

Virtual cameras allow the scene to be covered more efficiently with fewer cameras, reducing the acquisition cost of the camera system. Thanks to the option of streaming of selected areas, the requirements for data storage size and internet connection are reduced.

Added video channel appears in the item tree as a child item of the camera. The video channel acts as a camera in the portal with limited functions and configuration options. For example, it can be embedded in a dashboard, set to record, or create a link for access.

The configuration of a new video channel depends on the specific camera type and model.

High-resolution cameras – view area

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Basic configuration tab.
3. Press the Add video channel button.
4. Fill in the Channel Name.
5. Confirm with the Create button.
   • The channel is created and you can now proceed to configure it.
6. Press the Video Channel View Settings button to change the view of the video channel.
   • The configuration in the camera interface will open in a new window.
7. Select the created channel in the channel list.
   • The item in the list and the outline in the image will turn blue.
8. Drag the edges of the outline to adjust the size and position of the cutout.
9. Use the Aspect ratio parameter to change the aspect ratio of the cutout.
10. Use the Video stream resolution parameter to change its resolution.
11. Confirm with the Save button.
12. Close the camera interface.
    • The changes are immediately visible.
13. For active sound, check the Enable audio checkbox.
14. Confirm with the Save button.

180°/360° panoramic cameras

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Basic configuration tab.
3. Press the Add video channel button.
4. Fill in the Channel Name.
5. Select Channel Type from the list.
6. Confirm with the Create button.
7. Confirm with the Save button.

Modular multi-sensor cameras

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Basic configuration tab.
3. Fill in the Channel Name.
4. Select Channel Number from the list.
5. Confirm with the Create button.
6. For active sound, select the Enable sound checkbox.
7. Confirm with the Save button.

Removing camera

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After removing the camera from the portal, the Removed object remains in the item tree. It can still be used to access recordings, statistics and other data. The camera can then be re-registered.

1. In the item tree, select the camera you want to remove.
2. Open the Camera settings > Basic configuration tab.
3. Press the Remove button.
4. In the dialog box, type the word “remove” in the text box.
5. Confirm the dialog box by pressing the Remove device button.

Assigning a license to a camera

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License can be assigned in three ways:

• Once the camera connection wizard finishes adding new camera to the portal, you will continue to setup wizard. Follow instructions to assign a license.
• In the basic camera configuration.
  1. In the item tree, select the camera to which you want to assign a license.
  2. Open the Camera settings > Basic configuration tab.
  3. Press the Setup Wizard button.
• In the License tab.

Turning the license on and off

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1. In the item tree, select the camera whose license you want to turn off or on.
2. Open the Camera settings > License tab.
3. In the licensing interface, press the Turn off license or Turn on license button.
4. Confirm the change by pressing the Yes button.

Changing assigned license

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If you want to try other services or the same services with different parameters, you can easily change it.

1. In the item tree, select the camera whose license you want to change.
2. Open the Camera settings > License tab.
3. Press the Change service button.
   • The camera setup wizard opens.
   • For each service, you will find a More info button to learn more details about the service.
4. Select the service you want to set up for the camera.
5. Continue with completing the setup wizard, which will result in a newly configured camera license.

Setting up a streaming profile

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A streaming profile is a set of preset video parameters that make up the resulting video quality. The streaming profile is used for live view, recording rule setting and time-lapse rule setting.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Streaming profiles tab.
3. Use the Add profile button to create a new profile or the edit button to configure an existing streaming profile.
4. Confirm the changes with the Save button.
5. Use the Set default values button to delete all streaming profiles and set the profiles appropriate for the camera model.
   • Usually two or three profiles are set in different image qualities.

Basic streaming profile parameters

• Resolution – the resolution of the video in pixels, the aspect ratio is given in brackets.
• Maximum frame rate – setting the number of frames per specific time period
  • Keep in mind that higher the frame rate, higher the resulting video bitrate will be – in case of remote uploading to servers it will put more load on the internet connection. In case of uploading to local storage (NetRex box, SD card) it will take more memory.
• Suppress audio – it is possible to disable audio in a streaming profile
  • This option is only enabled for cameras that support audio.

Advanced settings

• Profile name – any name can be set. The default value is a combination of resolution and frame rate (e.g. 360p_10fps = 360 pixels in portrait and 10 frames per second).
• Compression – The compression level affects the image quality, bandwidth, and size of the recording. The lower the compression, the higher the image quality and also the more demanding internet connection and larger the recording. The value is given as a percentage.
• Keyframe Interval – The interval indicates the number of frames between two keyframes. Increasing the interval can significantly reduce the internet connection requirements in a given location, but it can also slow down the ramp-up of live video and can affect image quality.
• Maximum bitrate (kbit/s) – Limit the bitrate to a specific value.
• Priority – Determines which parameter has higher priority
• Do not consider this profile in the automatic selection (more information here).

Setting up motion detection on the camera

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Motion detection generates alarm events when the camera detects motion in its field of view. Based on these events, further actions can be set, e.g. start recording or send an email or push notification to a mobile device.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Alarm detection tab.
3. In Motion Detection settings, select the desired detection method from the list.
4. Confirm with the Save button.

Types of motion detection methods

There are several motion detection methods to choose from on the camera, depending on the camera model. Based on the motion detection events, for example, you can set up alerts or set it as a condition for triggering a recording rule.

Video Motion Detection 4

Axis Video Motion Detection 4 is a video application installed and running directly on the camera. It is automatically pre-installed on cameras with FW at least 6.50.. It can be easily configured in the camera interface.

Video Motion Detection 3

Axis Video Motion Detection 3 is the predecessor of VMD 4. It can only be configured in Internet Explorer. It is compatible with cameras that support the ACAP platform up to FW 6.50., where it is subsequently replaced by VMD 4.

Detection window

It is a basic method of motion detection. It is available on all cameras, but has almost no further configuration options. It is recommended to use it only if no more reliable variant (VMD 3 and VMD 4) can be used on a given camera.

Setting up audio detection

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Audio detection generates alarm events when the camera detects sound at a higher volume than the alarm level. Audio detection can only be set on a camera with a microphone.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Alarm Detection tab.
3. In Audio Detection Settings, select the checkbox to activate it.
4. Set the alarm level.
   • Enter a numeric value between 0-100 (the lower the value, the more sensitive the camera is).
5. Confirm with the Save button.

Setting up camera tampering detection

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Camera tampering detection generates alarm events if the camera is moved, redirected, covered, oversprayed, or the lens is out of focus.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Alarm Detection tab.
3. In Camera handling settings, select the checkbox to activate the camera.
4. Set the duration that the tampering must last in order to trigger detection.
5. Confirm with the Save button.

Setting up PIR sensor on the camera

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The PIR sensor detects motion by measuring changes in the infrared spectrum. For example, the sensor can be used in conditions where there is little light and thus motion detection is not reliable.
Only some cameras in the M10 series have a built-in PIR sensor.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Alarm Detection tab.
3. In PIR sensor detection settings, select the checkbox to activate it.
4. Set the sensitivity of the PIR sensor.
5. Confirm with the Save button.

Creating new recording rule

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Recording rules tab.
3. Press the Add Rule button.
4. Set the individual parameters:
   • Profile – the streaming profile in which you want to record.
   • Storage – select the desired storage location where you want the recordings to be saved.
   • Schedule – by unchecking the checkbox you can set a schedule for the recording.
   • Condition – determines on which event (detection) the recording should be triggered.
   • Recording retention time – determines for how many days (max) the recording should be kept.
   • Recording status – can be on or off.
5. Confirm with the Save button.

Creating recording rule to network storage outside the portal

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This option is intended for advanced users who have their own network storage and want to set up logging to it. However, this feature is not controlled by our portal and we cannot guarantee the reliability of saving recordings.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Recording rules tab.
3. Press the Network storage settings button.
4. Fill in the necessary parameters or press Select from list, if you have already configured network storage on another camera. All parameters are required.
   • Host – enter the IP address of the network storage device. We strongly recommend that you configure the host to use a static IP address or DNS resolution. Windows SMB/CIFS protocols are not supported.
   • Shared folder – specify any destination folder.
   • User – Enter a username to authorize access to the network storage.
   • Password – Enter the password for this user.
5. After setting up the network storage, you will be redirected to its configuration.
   • Initial communication and discovery of storage parameters takes a few seconds.
   • If the connection was successful, the “Device Status: Connected” will be displayed.

What to do if…

… I want multiple cameras to record to one shared storage?
Only cameras with firmware version 5.70 and later can upload together to the same storage. However, for proper storage and subsequent deletion of old recordings, you must set up a Dedicated Data Space for each camera.

… the network storage connection failed?
Some of the parameters were entered incorrectly or the device is not accessible. Click Unmount the network storage and try to reconfigure it. Check if the device is accessible on the network.

… I have a camera with FW 5.70 or lower?
Cameras with this firmware version do not support the Recording limit API, without which the camera cannot set a dedicated data space. If only one camera is to record to shared storage, follow the instructions above. However, if multiple such cameras are to record to a single repository, you must configure a separate virtual disk for each of them on the shared storage side.

Creating recording rule based on an alarm event

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Recording rules tab.
3. Use the Add Rule button or use the button to edit an already configured rule.
4. For the Condition parameter, select the desired alarm event.
5. Fill in how many seconds before and after the detection the recording should be saved.
6. Confirm with the Save button.

Creating recording rule at certain times

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The Schedule parameter in the upload rule is set to “Always” by default.
If you uncheck the checkbox, you can then set it to record only on certain days of the week and at a specified time interval.
Set the schedule in the same time zone as the camera.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Recording rules tab.
3. Use the Add Rule button or use the button to edit an already set rule.
4. Uncheck the Always checkbox – the schedule component will be displayed.
   • The individual days of the week are displayed as gray rows with From and To parameters.
   • Checking the Edit all days at once checkbox will ensure that changes in one day are automatically overwritten in all other days.
   • Check the checkboxes for each day to determine whether the rule will be active on that day.
   • Pressing the button will add the option to set a second interval to that day.
   • Pressing the button will remove the second interval.
5. Confirm with the Save button.

Limiting the record retention time

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By default, uploading is limited to the number of days specified by the license. It can of course be limited to any number of days (lower than the license allows).

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Recording rules tab.
3. Use the Add Rule button or use the button to edit an already set rule.
4. For the Recordings retention time parameter, select Custom option.
5. Type the desired number of days in the Max Retention Time of recording field.
6. Confirm with the Save button.

Temporarily disabling recording rule

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Recording rules tab.
3. Use the Add Rule button or use the button to edit an already set rule.
4. Change the Recording Status parameter to Off.
5. Confirm with the Save button

Use the same method to turn the temporarily disabled recording back on.

Encrypting the SD card in the camera

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The SD card is encrypted using a passphrase that is securely stored in our database. If the camera is reset to the factory settings, the passphrase will be reset to the camera during the synchronization with our servers so the data on the SD card will be accessible again in the portal.

Encryption of the SD card is not a condition for its further use. With encrypted and unencrypted SD card the portal and the camera work the same. There are no technical limitations.

1. Insert the SD card into the camera.
2. In the item tree, select the camera you want to configure.
3. Open the Camera settings > Recording rules tab.
4. Press the Format SD card button.
5. Confirm the dialog box by pressing the Confirm button.
   • The formatting process can take up to several minutes. You can leave the page, the process is running in the background.
   • You are informed of its successful or unsuccessful completion by a corresponding message.

Setting and editing camera text overlay

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The camera overlay is a text strip usually placed at the top of the camera image. It can display a variety of variable and static text data, such as the date, time, or camera name.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Image Settings tab.
3. The Overlay Text parameter can be set to:
   • Automatic (Includes date in YYYY:MM:DD format, time in HH:MM:SS format, and camera name)
   • None
   • Custom
4. Confirm with the Save button.

What is an overlay text in live view?

The overlay text is a text box at the top or bottom of the Axis camera video image. It can be used to display various information. In addition to static text, variable values can be displayed – date, time, current PTZ position, bitrate, IP address, etc.

Installing an ACAP application into a camera

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > ACAP applications tab.
3. Press Add Application, License.
4. Use the arrow on the right side of the text box to open a list of applications that can be loaded into the camera.
5. Press the Install button.
6. Confirm the dialog box by pressing the Confirm button.

Configuring the ACAP applications on the camera

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1. When the video application is installed, a custom tab is created in the camera configuration.
   1. In the item tree, select the camera you want to configure.
   2. Open the Camera settings menu and select the application tab you want to configure.
2. Via the Video application tab.
   1. In the item tree, select the camera you want to configure.
   2. Open the Camera settings > ACAP applications tab.
   3. Press the button next to the selected application.
      • The application interface opens in a new window.

Removing the application from the camera

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > ACAP applications tab.
3. Press the button next to the selected application.
4. Confirm the dialog box by pressing the Confirm button.

SD card usage

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Storage tab, where you can find:
   • A graph showing the SD card full with a number below it.
   • List of recording rules set on the SD card.

Checking the status of device state

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1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Device Status tab.
   • A list of the status of all services provided by the camera is displayed.

AXIS Video Motion Detection

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AXIS Video Motion Detection (VMD) is a free application that provides reliable motion detection and can be installed on most cameras and encoders. It detects moving objects in a predefined area, even in variable lighting conditions. It is designed for indoor and outdoor fixed cameras.
When motion is detected in the image, the application generates events that can be further manipulated in the portal- e.g. start recording or send alerts. Furthermore, thanks to them it is possible to filter only those parts of the recording when the camera detected motion.

More information about the application and its configuration can be found on the manufacturer’s website.

Setting up the VMD 3 application

1. In the item tree, select the camera you want to configure.
2. Open the Camera Settings > Video Applications tab.
3. Press the button next to the Video Motion Detection application.
   • The application interface opens in a new window.
4. Follow the manufacturer’s manual.

Axis People Counter

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AXIS People Counter is an application designed for people counting. The camera must be installed on the ceiling in the area where it is to count people and must be pointed perpendicularly downwards.

Setting up Axis People Counter

1. In the item tree, select the camera you want to configure.
2. Open the Camera Settings > AXIS People Counter tab.
3. The application will be displayed in the Statistics section.
   • Once the app interface has opened, you are in the Statistics section.
4. Go to the Settings section.
5. In the General drop-down box, set the following parameters:
   • Make sure the Counter status parameter is set to Enabled.
   • In the Visual height text box, type the exact height from the floor to the camera in centimeters.
   • For the Direction in parameter, set whether the direction of passage in the image is Up or Down.
6. In the Counting zone drop-down box, set the counting zone:
   • Checking that the Curved line parameter creates a curved zone.
     • The Radius parameter appears.
   • Click on the red arc icon to specify in which direction the zone should be curved.
   • Use the slider to adjust its radius.
   • Use the slider next to the Line offset parameter to move the zone up or down in the image.
   • Use the slider next to the Counting zone height parameter to specify the thickness of the counting zone.
   • Use the slider for Counting zone width to specify the width of the counting zone.
7. In the Counting schedule drop-down box, set the times at which the application should count.
   • Outside these times the application will be inactive. As a rule, the operating time is set here.
8. Save the settings by pressing the button.
9. Go to the Live View section to see the live camera view and real-time counted passes.
   • You can easily check if the application is counting correctly or adjust the zone according to the behaviour of the persons coming.

If necessary, use this online manual, which details all the options for configuring the application. However, it is only available in English.

Application backup configuration

The portal allows you to back up video application settings on cameras with FW 5.40 and later.

Currently, only the settings of the Axis People Counter application can be backed up.

• In the item tree, select the camera you want to configure.
• Open the Camera settings > AXIS People Counter tab.
  • In the upper left corner of the element view area, buttons for backing up and restoring settings and brief information about the last backup (if a backup has been made in the past) appear.
• Press the Backup Settings button.
  • The information about the last backup is displayed/updated.

Restoring my application settings

1. Install the application.
2. Open the Camera settings > AXIS People Counter tab.
3. Press the Restore Settings button.

Enabling audio on the camera

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By default, the sound on the camera is muted. When you turn it on, you will hear the sound in the live view and it will also be recording at the same time.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Audio settings tab.
3. Check Audio active.
4. Confirm with the Save button.

Enabling audio transmission to the camera

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By default, audio transmission to the camera is disabled.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Audio settings tab.
3. Check the option Audio transmission to the device.
4. Confirm with the Save button.

Setting up audio clips on the camera

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The configuration of audio messages that can be played on the camera’s audio output is done directly in the Axis camera interface. Please refer to the manufacturer’s manual for more information.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Audio settings tab.
3. Press the Audio Message Settings button.
   • The camera interface appears in a new window.

PTZ configuration

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Setting PTZ positions on the camera is only possible using the PTZ control panel in the live camera view.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > PTZ Settings tab.
3. A list of PTZ positions that are currently saved is displayed.
   • Select the checkbox to set the position as Default.
   • Press the button to delete the position.
4. General settings:
   • You can fill in the first text box with the time in seconds after which the camera should return to the default position.
   • You can limit the PTZ camera movement vertically, horizontally and zoom.
5. Confirm with the Save button.

Guard Tour Settings

The Guard Tour setting is only possible in the Axis camera user interface. Follow Axis’s tutorial to set it up.
Press the GuardTour Set-up button and the Axis camera interface opens in a new window.

Electrical input settings

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Any type of switch can be connected to selected camera models. When a switch is triggered, an event is generated in the portal.

A typical example is a magnetic contact for checking the opening of a door or roller shutter or a switch monitoring the opening and closing of a cash drawer.

1. In the item tree, select the camera you want to configure.
2. Open the Camera settings > Electrical Inputs tab.
3. Press the Add new input button.
4. Fill in or select the parameters Name, Input Type, and Input Number.
5. Confirm with the Save button.

After creating an input, information about its current status is displayed. In addition, the parameter when the Input should be active is also displayed. Use the Refresh button to retrieve the current state and, if necessary, rotate the meaning of the input.

Panel settings

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Panels allow you to view and manage data from multiple devices on a single screen.

Creating panel

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1. Press the Add item button at the top of the item tree.
2. Select the Panel item.
3. Fill in the parameters needed to create a panel:
   • Name (max. 45 characters).
   • Parent folder
     • Click on the text box to open the folder structure window. Select where the panel will be created by clicking on the desired folder.
     • The default location is the folder you are currently in.
   • Time zone
     • The time zone is automatically selected according to your browser. If necessary, you can select a different time zone from the list.
4. Confirm your choice by clicking on the Save button.

A panel with preset widgets and a time zone will be created. The panel automatically selects locations that are in the same parent folder as the panel itself.

For example, if you create a panel in the basic level, you will immediately see all locations that are in the basic level in the panel. If you create a panel in a location, only that specific location will be automatically displayed in the panel.

Changing displayed time period

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1. In the item tree, select the panel you want to display.
2. Press the button for the currently displayed time period (A).
   • A window will open with options for selecting the time period.
3. Select one of the predefined periods or select the Custom option to choose any interval (B).
   • The selected period is displayed in the calendar in blue.
   • Customized comparison periods are defined manually in the calendar. By clicking on two different dates, you select the start and the end of the period.
4. Press the Confirm button (C).

By default, comparison with past periods is also enabled. Past periods are always displayed in orange. For more information about historical data comparison, see this article.

Previous period comparison

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1. Selecting a period for data comparison is similar to selecting the period for data display.
2. In the item tree, select the panel you want to display.
3. Press the button for the currently displayed time period (A).
   • A window will open with options for choosing the time period for comparison.
4. Select whether you want to compare the currently displayed period with the previous period or with the same period last year, or define Custom comparison period (B).
   • The selected past period will be displayed in the calendar in orange.
   • Customized comparison periods are defined manually in the calendar. By clicking on two different dates, you select the start and the end of the period.
5. Press the Confirm button (C).

Accessing data from multiple locations at once

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You can view data from one or more different locations in the analytics panel.

1. In the item tree, select the panel you want to display.
2. Press the button of the currently selected location (A).
   • A window will open with a list of the currently selected locations.
3. Press the Add location button (B).
4. Use the checkbox to add more locations.
5. Press the Select button.
   • A list of the newly selected locations will appear.
   • You can remove a location from the selection by clicking on the button .
6. Press the Confirm button (C).

Changing widget design

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A widget is a part of the panel that displays analytical data as text or graphs.

There are two buttons that can be used to change how data is displayed in the widget:

• Three dots button at the bottom of the widget
  • Use this button to change the type of widget display: summary, time graph, or typical progress.
• Button in the upper right corner of the widget
  • Use this button to change the display from individual locations to aggregate data and vice versa.
  • For the typical progress graph, you can choose between a daily and weekly view.

Editing the layout

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1. In the item tree, select the panel you want to edit.
2. In the upper right corner, press the button to switch to editing mode.
   • A list of all available widgets will appear at the top of the panel.
3. By grabbing the widget and dragging it, you can either add a new widget from the list or move an existing widget to a different location.
4. In editing mode, you can also edit the displayed time period, the selected locations, and the appearance of individual widgets.
   • These changes are made in the same way as in viewing mode.
5. Once you finish editing the layout, confirm the changes using the Save button.

TimeLapse project settings

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The TimeLapse project allows you to create, manage, and view your time-lapse images and videos. The camera takes images and sends them to servers at regular intervals. Then you are able to quickly and easily create a time-lapse video based on selected parameters. To use this service, assign the appropriate license to the camera.

Adding a TimeLapse project

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TimeLapse project is added directly to the item tree.

1. Press the Add item button and select TimeLapse project item .
   • The status is automatically set to Running.
2. Fill in the Project Name.
3. Click on the Parent Folder and select where you want the TimeLapse project to be located in the item tree.
4. Click on Source and select the camera that will be the source for the project.
5. Click on Frequency and select how often the time-lapse images will be taken.
6. Set the schedule in which the time-lapse images will be taken.
   • Leave Always checked for time-lapse images taken always.
   • Click to uncheck Always and set the times and days on which you want to take the images. Set up to two intervals for a single day.
7. Press the Save button to confirm settings.

TimeLapse settings

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The state indicates if the project is currently Running, Paused, or Done.

• Running: The project is active, the system is taking time-lapse images, and all enabled routines are running.
• Paused: The project is paused, the system is not taking time-lapse images, and routines are paused, but the project retains all settings.
• Done: You can end the project by pressing the End time-lapse button. When ended, the system does not take any new time-lapse images, the routines are inactive, and the source camera is disconnected from the project.

Adding new routine

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1. Press the Add a routine button.
2. Fill in any name for the routine that will be shown in the list of all routines.
3. Click and select Image/Video.
4. Set where the image/video should be sent.
   • Email : To add multiple email addresses, separate with a comma or enter.
   • Google Drive : Connect your account to Google Drive.
   • YouTube : Connect your account to YouTube and set sending of a video.
5. Click and select the language of the content.
6. Select day(s) when the image/video will be sent.
7. Select a time to send the image/video.
8. Click Save button.

Editing existing routine

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1. Click the pencil button to edit an existing routine.
2. Edit the necessary fields.
3. Click the button next to Status to pause the routine. You can unpause the routine at any time in the same way.

Deleting existing routine

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1. Click the trashcan button.
2. Confirm your action.

Permissions

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Overview of accounts that have permission to view and/or configure the TimeLapse project. Click the pencil button to edit/remove permissions. For detailed instructions on setting up all permissions, follow these instructions, and to add a new guest, follow these instructions.

Folder settings

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Folder is used to organize logically related elements, which greatly facilitates orientation and movement in the item tree.
Folder can contain many other subfolders.

Creating a folder

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1. Press the Add item button, which you can find at the top of the item tree.
2. Select the Folder item.
3. Fill in the folder name.
4. Select the Parent folder.
   • Click in the text box to open the folder structure window. Select a new location by tapping the desired folder.
   • The default is the folder you are currently in.
5. Confirm with the Save button.

Moving item to another folder

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The item can be located at the base level or embedded in a folder or location item. There are two ways to move an item:

• Drag&Drop in the item tree
  1. Press and hold the left mouse button on the item you want to move.
  2. Drag the mouse and hover over the folder where you want to move the item.
  3. Release the mouse button.
• In Configuration
  1. Find the item you want to move in the stack.
  2. Press the three dots button that appears to the right when you hover over the item name.
  3. Press the Settings button.
     • The basic configuration of the item is displayed.
  4. Click in the Parent Folder box.
     • This opens a window with the item tree.
  5. Select a new location.
     • Tap the selected folder to close the window.
  6. Confirm with the Save button.

Location settings

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Location is an item that is very similar to a folder. Like folders, it can contain other folders and items but has additional configuration options (Opening hours, Opening hours monitor Add-on).
A location must be set up if you want to display data in the Panel .

Creating a new location

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1. Press the Add Item button at the top of the item tree.
2. Select the Location item.
3. Fill in the name of the location.
4. Select the parent folder.
   • By clicking on the text box, the folder structure window will open. Select a new location by pressing the icon of the desired folder.
   • The default placement is the folder you are currently in.
5. Confirm your choice with the Save button.

Creating a location from an existing folder

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1. Locate the folder that you wish to change into a location.
2. Press the three dots button that appears on the right when you hover over the folder name with your mouse.
3. Press the Settings button.
   • The basic folder configuration will appear.
4. Press the Convert to location button.

Dashboard settings

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A dashboard is an item that is used to display multiple other items or widgets in a single window.
In its basic configuration, dashboard can contain one to sixteen windows into which elements can be inserted in the configuration:

• camera,
• dashboard,
• panel.

You can then work with the inserted items in the dashboard in the same way as when they are displayed separately.

If the size of the dashboard window does not allow comfortable work with the inserted item, the system reacts as follows:

• If an open control or PTZ panel cannot be displayed in the live camera view window, these panel icons are not displayed. In order to access these panels, you must view this item from that window full screen. To view, double-click on the live camera view.
• If you open the camera recordings, the recording player will be displayed in full screen mode. To return, press the appropriate button in the control panel or the ESC key.

Creating a dashboard

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1. Press the Add item button, which you can find at the top of the item tree.
2. Select the Dashboard item.
3. Fill in the parameters needed to create a dashboard:
4. Name of the dashboard (max. 45 characters).
   • Parent folder
     • Click in the text box to open the folder structure window. Select a new location by clicking on the desired folder.
     • The default is the folder you are currently in.
   • Dashboard size
     • Select one of the options from the drop-down list.
     • The dashboard layout will appear below.
   • Show live view
     • Select how you want the content of the item to be displayed within the dashboard.
   • Dashboard layout
     • Drag and drop an item from the tree to move it into the dashboard layout.
     • You can move already inserted items to another field of the layout using the button.
     • Hovering the mouse cursor over the preview icon will display the current camera image in a small window. You can check whether you have inserted the correct camera.
     • You can use the Advanced element settings button to change the default streaming profile to play the live view. More information can be found here.
     • Use the button to remove the element from dashboard.
5. Confirm with the Save button.

Setting the quality of the live view in the dashboard

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By default, the board selects the streaming profile automatically – in the same way that the image quality is selected when displaying a live camera view. In the advanced settings, you can choose which streaming profile is selected for display in the dashboard and which one is selected when the camera is displayed full screen.

1. In the item tree, select the dashboard you want to configure.
2. Open the Dashboard Settings > Basic Configuration tab.
3. In the dashboard layout, press the Advanced element settings button of the camera where you want to change the live view quality.
   • A selection of streaming profiles will appear in a new window.
4. In the first list, select the Default Profile quality.
5. In the second list, select the quality for the Full Screen Profile.
6. Confirm with the Save button.
   • The window closes.
7. Confirm the entire configuration with the Save button.

Displaying live view from multiple cameras at the same time

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To display multiple cameras at the same time, use the Dashboard item , where up to 16 cameras can be placed (up to 64 by inserting another dashboard).

1. In the item tree, select the dashboard you want to display.
2. In the dashboard interface, you will see the live views of cameras displayed.

Guest account settings

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A guest is a user account subordinate to the main (owner) account. The guest accesses the portal with clearly defined rights and its activity in the system is logged in detail.

Creating a guest

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1. Press the Add item button, which you can find at the top of the item tree.
2. Select the Guest item.
3. Fill in the necessary parameters:
   • Full name of the guest
   • User name
     • Can contain upper and lower case letters, numbers, underscore and hyphen.
     • It cannot be changed later.
   • Password
     • A password can either be generated (automatic email with a link will be sent to the email address) or you can fill in your own password (no email is sent).
     • To generate a password, you must check the Generate password automatically checkbox.
     • To enter your own password, you must leave the above checkbox unchecked and fill in the Guest Password and Password Verification text boxes.
   • Guest email
     • The guest email is used to send verification codes in case of forgotten passwords.
   • Parent folder
     • Click in the text box to open the directory structure window.
     • Select a new location.
     • Click on the selected folder to close the window.
     • If you do not change anything, the guest is saved to the base level.
4. Confirm with the Save button.
   • The system automatically opens a page for setting guest permission rules.

Permission rules for guest

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You must set permissions for the created guest. Any number of permission rules can be set with different permission levels.

Immediately after creating a guest, you are in its configuration. Therefore, skip points 1 and 2.

1. From the item tree, select the guest for which you want to set permissions.
2. Open the Permission Rules tab.
3. Press the Add Rule button.
4. Set the necessary parameters:
   • Apply to
     • Select which item or folder the guest can access.
   • Permissions
     • For each type of permission, set whether it should be enabled or disabled.
     • Some permissions cannot be enabled unless their parent permission is enabled.
5. Confirm with the Save button.

Highest possible permissions for a user

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1. From the item tree, select the guest for which you want to set permissions.
2. Open the Permission Rules tab.
3. Select the Full account access check box.
   • The permission rules already set will be hidden and the settings will be saved immediately.

Allowing a guest to add other guests

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The ability to create additional guests is disabled by default for the guest account.

1. From the item tree, select the guest for which you want to set permissions.
2. Open the Permission Rules tab.
3. Check the Guest creation check box.
   • The setting is saved immediately.

Temporarily disabling guest account

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1. From the item tree, select the guest whose access you want to disable.
2. On the Basic configuration tab, open the Advanced Settings drop-down box.
3. Use the list to set the Access parameter to Forbidden.
4. Confirm with the Save button.

Use the same method to allow guest access again.

Setting time limit for a guest access

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A guest account can be made available for a limited period of time. After this time, the account will remain in the system, but will be disabled and the guest will not be able to log in. A user with the appropriate permissions can reactivate or delete the account.

1. From the item tree, select the guest whose access you want to restrict for a period of time.
2. On the Basic configuration tab, open the Advanced Settings drop-down box.
3. Use the list to set the Access parameter to Permitted Temporarily.
   • The Access Expiration Time parameter appears.
4. Click in the text box to display the calendar.
5. Set the date and time when access should expire.
6. Confirm with the Save button.

Setting limit for guest login to a specific location

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You can restrict access to a specific site by setting the IP addresses from which a guest can log in. You must set a public IP address. You can find out which public IP address you are communicating on here.

1. From the item tree, select the guest you want to configure.
2. On the Basic Configuration tab, open the Advanced Settings drop-down.
3. Check the Limit logins to IP addresses check box.
   • In the IP address text box, enter the addresses in one of the formats (each address on a new line):
   • IP address “8.8.8.8 or 8.8.8.0/24”
   • Range “8.8.8.0 – 8.8.8.5”
   • A domain name “www.office123.com”
4. Confirm with the Save button.

Limiting a guest’s access to older recordings

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1. From the item tree, select the guest you want to configure.
2. On the Basic configuration tab, open the Advanced Settings drop-down box.
3. Select the Limit access to recordings checkbox.
4. From the list, select whether you want to limit access by hours or days.
5. Type the number of days/hours in the Limit text box.
6. Confirm with the Save button.

Changing guest’s password

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Like the owner account user, the guest can change his password in the My Account section or fill out the password reset form on the system login page.

Any user with the appropriate permissions can change another guest’s password by following the procedure below.

1. From the item tree, select the guest for whom you want to change the password.
2. On the Basic configuration tab, fill in the Guest password and Repeat password text boxes with the same password.
3. Confirm with the Save button.

Removing guest

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1. In the item tree select the guest you want to remove.
2. On the Basic Configuration tab, press the Remove button.
3. Confirm the dialog box by pressing the Confirm button.

Network storage settings

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Network storage represents any Network Attached Storage (NAS) that is not integrated into the portal. It makes it easy to set up recording from cameras to this device.
The device must be connected to the same network (LAN) as the camera, or it must be accessible remotely (VPN, port forward, etc.).

The device must support the Samba protocol.

Setting up network storage

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1. Press the Add item button, which you can find at the top of the item tree.
2. Select the Network Storage item.
3. Fill in parameters needed to connect to the device (all fields are mandatory):
   • Storage Name
     • Fill in any name.
   • Parent folder
     • Click in the text box to open the item tree window. Select a new location by tapping the desired folder.
     • The default is the folder you are currently in.
   • IP address or Bonjour name
     • Fill in the IP address if the device has a static IP address set.
     • If it has a DHCP address, fill in the Bonjour name (server name).
   • Shared folder
     • Fill in the name of the folder where the recordings have to be saved.
   • User
     • Fill in the user name to authorize access.
   • Password
     • Enter the password for this user.
4. Confirm with the Save button.

Mobile router settings

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Currently, there are no specific settings for mobile routers.

NetRex Box settings

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NetRex box is a local storage used to archive recordings from cameras directly at the location where the cameras are installed. The local storage enables recording of data-intensive recordings in high resolutions and frame rates that cannot be transferred over standard internet links to the central platform for storage. All while maintaining convenient access to recordings from anywhere via a web interface.

The combination of high-quality local recording and lower resolution uploads to the portal is the optimal solution for ensuring the integrity of both image and audio data. Remote recording is a great backup in the event that local storage is stolen or destroyed. Local recording, on the other hand, secures data even in the event of an internet outage in a given location.

The following local network storages are available in the system:

• SD card placed directly in the camera ,
• external device NetRex Box .

Connecting NetRex Box to the portal

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To successfully connect the device to the system, special firmware must be installed. Already during its installation, the Box is registered in the user account and then its connection is verified. Only then is the Box sent to the customer.

Changing NetRex Box time zone

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The NetRex Box should be set to the time zone in which the device is physically located. Cameras in the same location should have the same time zone.

1. In the item tree, select the NetRex Box you want to configure.
2. On the Basic configuration tab, find a Time zone parameter.
3. Select the time zone in which the Box is located.
4. Confirm with the Save button.

Removing NetRex Box from the portal

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After removing the NetRex Box from the system, the Removed item remains in the item tree.

1. In the item tree, select the Box you want to delete
2. Open Basic configuration tab.
3. Press the Remove button.
4. In the dialog box, type the word “delete” in the text box.
5. Confirm by pressing the Remove the device button.

Connecting USB storage device to the Box

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A storage device (flash drive, external HDD) can be connected to the NetRex Box via a USB interface and the recording can be easily downloaded there. This way of obtaining the recording is very fast, reliable and does not overload the internet connection.

1. Connect the storage to the USB at the back of the NetRex Box.
2. In the item tree, select the Box where you connected the storage.
3. Open the USB drives tab.
   • A table of all connected storage devices will be displayed, including information about their name, capacity and free space.

Setting the network parameters of the NetRex Box

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By default, the Boxes are set to request an IP address from the DHCP server.

1. In the item tree, select the Box you want to configure.
2. Open the Network Setup tab.
3. Select the desired Cable Connection Settings.
   • Automatic – obtain an IP address from the DHCP server
   • Manual – set a static IP address
     • In case of manual entry, fill in all required parameters (IP address, network mask, default gateway, DNS server).
4. Confirm with the Save button.

Storage device configuration

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Storage usage of recordings

1. In the item tree, select the Box you want to configure.
2. Open the Storage device tab.
   • It will draw a simple graphical representation of the hard disk filling up with an exact number underneath.
   • Below you will find a list of the individual upload rules that point to the Box.

Setting the minimum time for saving recordings

1. In the item tree, select the Box you want to configure.
2. Open the Storage device tab.
3. Fill in the desired value in the Warning if recordings are stored less than (days) field.

The minimum retention time is only used to set a warning if the system detects that the recordings on the box are shorter. The porta then reports the failure and you can immediately check how many recordings are currently on the Box and address the cause if necessary.

What if the recordings are kept for a shorter time than I need?

• Increase storage capacity.
• Record in lower quality.
• Record in existing quality but only at certain times of the day

Checking the functionality of NetRex Box

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1. In the item tree, select the Box you want to configure.
2. Open the Device Status tab.
   • A list of the status of all services provided by the device is displayed.